Refund policy
Print-On-Demand Policy: Returns & Exchanges
At Daniel Dye Racing, every product is custom-printed on demand at the highest industry quality just for you. Because items are produced specifically to fulfill your order, we cannot accept general returns or offer exchanges. All sales are final. We highly recommend reviewing your cart carefully—including sizes, colors, and quantities—before completing your purchase to ensure you get exactly what you want.
Damages, Defects, and Order Issues
While general returns and exchanges are not accepted, we stand by the quality of our gear. Please inspect your order upon reception. Contact us immediately if an item is defective, damaged, misprinted, or if you receive the wrong item so that we can evaluate the issue and make it right.
If there is a quality issue with your order, please contact us within 10 days of delivery at support@kevtronmedia.com. To speed up the resolution process, please include:
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Your order number
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A brief description of the issue
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Clear photos showing the defect, damage, or incorrect item
Once we receive and inspect your claim, we will notify you of the approval and work to issue a replacement or, if applicable, a refund to your original payment method.
Shipping & Delivery
Because your items are made to order, different products in your cart may be produced at different facilities. As a result, items in your order may ship separately and arrive at different times. You will receive tracking updates as each item is dispatched.
You can always contact us for any questions regarding your order at support@kevtronmedia.com.